Innozanzi Shop

Customer support

Returns and product assistance policy

Version 1 · Effective 2026/07/24

Contact Innozanzi if a delivered product is damaged, defective, incorrect or unsuitable. Every request is reviewed against the order, product condition, warranty and applicable South African consumer law. Submission does not guarantee a refund. We may request evidence or arrange assessment before confirming repair, replacement, exchange, credit, refund or another fair resolution.
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This operational policy must be reviewed for compliance with applicable South African consumer law. Nothing here limits rights that cannot lawfully be excluded.

Returns and product assistance policy | Innozanzi